
FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
We really like working with national, well known brands like Nippon Paint, ICI Dulux, Jotun, GUSH and Benjamin Moore. Often in the painting industry – you get what you pay for. We put a lot of effort into the preparation and application of the paint, so we want to make sure that it’s going to last. Selection depends usually on each project. We have some customers who prefer a certain brand and we’ll accommodate that request. Sometimes one manufacturer simply makes a better product for your situation so we’ll use the best fit. We will discuss product recommendations during the proposal process.
We really like working with national, well known brands like Nippon Paint, Dulux, Jotun, Gush and Benjamin Moore.
Often in the painting industry – you get what you pay for. We put a lot of effort into the preparation and application of the paint, so we want to make sure that it’s going to last. Selection depends usually on each project. We have some customers who prefer a certain brand and we’ll accommodate that request.
Sometimes one manufacturer simply makes a better product for your situation so we’ll use the best fit. We will discuss product recommendations during the proposal process.
Not necessarily. Our general rule is that you get what you pay for, so many of the cheap or inexpensive paints don’t as long, aren’t as scrub or burnish resistant, or simply don’t cover well.
Our experience also shows us, however, that the right applicator (brush/roller/spray) or the experience of the painter can make all the difference in the world.
Your project may not need a paint that will last forever – maybe you’re moving in the next 6 months and want to save a few bucks – so we’ll suggest the best products for your specific situation.
Each project is different, which is why we like to see your project in person and help determine your needs. Some products are washable and could be used for those with younger kids or in high traffic areas. Some have higher sheens, which might help it dry harder and be better for doors or railings. We’ll work closely with you to determine the right product for your job.
Absolutely. Colour is by and large a very personal decision, and sometimes colour can be very subjective. What we might like, might not be your taste, and vice versa. But we’re very experienced in helping guide our customers to the right family of colours and thinking through all the factors that can change how this colour might look like after it’s applied. Things like lighting, flooring, cabinets, and furniture can all effect that colour and how it looks in your home.
Our experience tells us that, for the most part, paint simply doesn’t touch up that well if it’s been more than 6 months or so. Our suggestion is to paint corner-to-corner on the wall that needs to be touched up. This saves you from having to paint the entire room while the results will still look nice.
Payment Terms
Payments Accepted
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Cash.
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Cheques
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Debit cards.
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Credit cards.
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Mobile payments.
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Electronic bank transfers.
Cancellation Policy
Cancellations made 7 days or more in advance of the event date, will receive a 100% refund. Cancellations made within 3 - 6 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 30% fee.
Satisfaction Guarantee
All our painting jobs come with a 1-year warranty.
This warranty covers flaking, peeling and blistering of paints.



